On Thursday 14 May, all of Suffolk’s 11 recycling centre sites re-opened on an appointment only basis. Since then, 95% of all slots have been booked. This amounts to 28,500 appointments. The booking system has proved an efficient and effective way of allowing people to easily dispose of their rubbish and helping manage demand on the service. The system has received widespread public support. It has helped reduce traffic disruption on roads around the sites and supported social distancing on site for staff and members of the public.